Google Webmaster Central Blog - Official news on crawling and indexing sites for the Google index

Instant Previews

Tuesday, November 09, 2010 at 7:00 AM

Webmaster Level: Intermediate to Advanced

Today Google introduced Instant Previews, a new search feature that helps people find information faster by showing a visual preview of each result. Traditionally, elements of the search results like the title, URL, and snippet—the text description in each result—help people determine which results are best for them. Instant Previews achieves the same goal with a visual representation of each page and where the relevant content is, instead of a text description. For our webmaster community, this presents an opportunity to reveal the design of your site and why your page is relevant for a particular query. We'd like to offer some thoughts on how to take advantage of the feature.

First of all, it's important to understand what the new feature does. When someone clicks on the magnifying glass on any result, a zoomed-out snapshot of the underlying page appears to the right of the results. Orange highlights indicate where highly relevant content on the page is, and text call outs show search terms in context.

Here’s the Instant Preview for the Google Webmaster Forum.

These elements let people know what to expect if they click on that result, and why it's relevant for their query. Our testing shows that the feature really does help with picking the right result—using Instant Previews makes searchers 5% more likely to be satisfied with the results they click.

Many of you have put a lot of thought and effort into the structure of your sites, the layout of your pages, and the information you provide to visitors. Instant Previews gives people a glimpse into that design and indicates why your pages are relevant to their query. Here are some details about how to make good use of the feature.

  • Keep your pages clearly laid out and structured, with a minimum of distractions or extraneous content. This is always good advice, since it improves the experience for visitors, and the simplicity and clarity of your site will be apparent via Instant Previews.
  • Try to avoid interstitial pages, ad pop-ups, or other elements that interfere with your content. In some cases, these distracting elements may be picked up in the preview of your page, making the screenshots less attractive.
  • Many pages have their previews generated as part of our regular crawl process. Occasionally, we will generate screenshots on the fly when a user needs it, and in these situations we will retrieve information from web pages using a new "Google Web Preview" user-agent.
  • Instant Previews does not change our search algorithm or ranking in any way. It's the same results, in the same order. There is also no change to how clicks are tracked. If a user clicks on the title of a result and visits your site, it will count as a normal click, regardless of whether the result was previewed. Previewing a result, however, doesn't count as a click by itself.
  • Currently, adding the nosnippet meta tag to your pages will cause them to not show a text snippet in our results. Since Instant Previews serves a similar purpose to snippets, pages with the nosnippet tag will also not show previews. However, we encourage you to think carefully about opting out of Instant Previews. Just like regular snippets, previews tend to be helpful to users—in our studies, results which were previewed were more than four times as likely to be clicked on. URLs that have been disallowed in the robots.txt file will also not show Instant Previews.
  • Currently, some videos or Flash content in previews appear as a "puzzle piece" icon or a black square. We're working on rendering these rich content types accurately.

We hope you're as excited about this next step in the search results as we are. We're looking forward to many more improvements to Instant Previews in the future.

The comments you read here belong only to the person who posted them. We do, however, reserve the right to remove off-topic comments.

93 comments:

Mathieu Veilleux said...

Excellent feature and well implemented, I like it.

Denny said...

I'm curious as to how this will impact on the fairly common practise of heavily loading page text with keywords* - basically the new version of meta keyword spamming. Will the preview highlight just how many times the key terms have been shoe-horned into the text, making this practise (hopefully) less attractive over time? Or will it only show the first few instances of the term?


* Example: this high-ranking result for the term "search engine optimization" - http://www.deeho.co.uk/- search for that string on the page and it appears a ridiculous number of times.

MrPeer said...
This comment has been removed by the author.
MrPeer said...

« Currently, some videos or Flash content in previews appear as a "puzzle piece" icon or a black square. We're working on rendering these rich content types accurately. »
PLEASE, DON'T.

Nom DePlume said...

It seems that a large fraction of the adword, er uh search, business people at Google have forgotten what's gotten them to the top of the heap- do one thing, do it simply, and do it well.

You couldn't possibly have tested this on more than a few users. This "feature" adds nothing to the core utility of search, it's just chrome and bigger fenders.

Say hi to The Fonz for me, I'll be using Bing.

Francisco said...

Nice feature. I won't be using it much but I've seen a couple family, those more used to the mouse, fall in love with this.

Matthew said...

that's a nice feature and if adds to user satisfaction should mean higher conversion on visitors.

danielzzhu said...

I am seeing some issue. Some of the pages from our website showed up correctly in the instant previews, but a lot of them are showing up with only header and footer, all the content in the middle is blank. In my honest opinion, it is a very bad user experience and it ultimately hurt our SEO effects. After all, who wants to go to a website with a preview that shows questionable content? Is this something temporary or it is something can not be resolved?

Gus said...

The instant preview for our main site, http://www.franchisesolutions.com/ is showing the preview image from our mobile site http://m.franchisesolutions.com/ ! How can I get the main site previews correct?

Citiguard Security Sydney said...

Hi Google,

I like this idea and am eager to optimise my site for it to take full advantage.

But is it implemented in other countries yet (specifically Australia?)

Curious about international implementation schedule.

Yongwen said...

Strangely I couldn't get to see any preview on paid results..

Won't it be useful for searchers and advertisers if it is also implemented on paid ads?

Betabrand said...

Many of the pages on our sites have previews of partially-rendered pages, including, unfortunately, our home page. How do we force a re-scan of the page, or optimize for proper imaging?

John Mueller said...

Thanks for the feedback, everyone!

@Gus, I'll pass your comment on to the team to double-check.

John Mueller said...

@Gus The script at http://www.franchisesolutions.com /js/MobileRedirection.js appears to redirect all user-agents with "pre" in the name to the mobile version. That includes "Google Web Preview". It would probably make sense to fine-tune that script a bit more, "pre" is in a large number of names.

Tamara said...

How long do you think it will be before you can show flash on previews?

Lukasz Iwanski said...

really great feature!

Tristan said...

Is this where I should say how great this feature is?

Meh.

I'm sure it's useful to the user, although I thought that (essentially) copyright theft is something Google would frown upon?

If we (as webmasters) go to someone's site and take (even part of) its content and images and display it on our site, it'd be against the law.

So why is it okay for Google to take people's content and images without permission?

I mean...

Amazing feature. Google are amazing. Etc etc.

But seriously, this seems like copyright theft and hypocricy?

Mako said...

Remember when Coke responded to the Pepsi Challenge with "New Coke"? This smells of that. Is Google being reactive to Bing? Didn't ask.com have this also? I don't see the point of it and I for sure hope it never renders Flash.

Pitch said...

Nice feature...I'm just wondering if people gonna use it!

Polli said...

Basically I like the idea of the news instant previews. But: Here in Germany I have seen a lot of incorrect rendered sites (including our own). Images are missing, up to date content seems to be displayed with css-files that are several weeks old, on one site a css float is not rendered correctly although it diplays fine one safari browsers.

The problem: Websites with incorrect rendered images are hurt seriously because they look terrible in the preview and because of this they loose visitors. All in all the user-experience of Goolge users is hurt, too.

Please fix this!

Gyanendra Dutt said...

I don't think that instant preview will help visitors. Preview generate for page that rank but not show any site links or internal pages links with preview.

So how could you think that will help visitors?

I think, there should be zoom option with preview.

WNIPT said...

Erm - this is copyright theft. If I own a site and the content on it then you need to ask my permission before you go ahead and reproduce on your website. I providing the option for me to retrospectively prevent the preview is not a solution.

The solution is to remove this illegal "feature".

WNIPT said...

Plus, if I m paying for adwords advertising on the right hand side of the search results then whenever a user activates the preview and then scroll down the page hovering over the main links the ads are hidden by the preview images as you move down the page!!

And what a site looks like is more important than it's content it seems... so in a few weeks you will get sites in the top 10 being altered to have large banners just they are visible in the preview!

This is a big fail in so many ways!

HMRC QROPS said...

It is a good feature but not working with chrome.

Peter Van Zelst said...

great feature, will improve search quality. Will it be introduced to Adwords?

Duke said...

How is it possible that it doesn't work in chrome???

skirmishpaintballgames said...

I think it's going a bit too far to suggest that Google is in the wrong regarding copyright theft. At the end of the day, you all want your website to rank highly on the first page, and you can even view a cached version of your website.

But as soon as the Big G decides to simply show a preview of the cached version, you all kick off.

Personally, I think its a fantastic idea and I'd love to see Google make considerations about using CTR data to determine whether a website really should be top of the list.

Because of position #1 is only getting 5% of the clicks, but #3 is getting 90% then surely the most relevant website is #3. I do understand that this is something that might be hard to moniter (paid, untargetted traffic and all that)

Gama said...

I can Try..

Federico Sasso said...

Interesting feature, but would still need some love:
some screenshot are not up-to-date with the cached version of the page, some are badly rendered (css not loaded correctly).

my suggestions:

I understand the screenshots are coming from a completely different crawl session where the user agent is - of course - not googlebot, but a visual agent (Google Chrome?); so stating the name of the preview picker agent and making it obey to the robots.txt (and REP in general) would solve the issues for those wanting the meta description snippet (and thus are not keen to use the nosnippet meta) but not the preview.

I would also love a way - integrated on Google Webmaster Tools - to force regenerating a screen preview, because some screenshots are bogus (css not loaded correctly), and also for the cases where the screenshot is too old.

Jonathan said...

This should have happened a long time ago when Bing launched the same feature.

Will Google's Webmaster Tools publish click-through stats of who viewed the preview without clicking?

SmartFox said...

Looks like a great feature to me, will save a lot of time when navigating through search results - I used some 3rd party plugins for the same purpose before.

Obviously webmasters need to check their sites and see if some adjustments need to be done to make it easy for user to judge by the small preview if they hit the right page.

WNIPT said...

Skirmish - it's one thing for google to cache an image of a web page so it can serve up relevant results but another for it to present full images of pages for commercial gain. I know the whole copyright and google thing has been tested a few times before but this is taking it further. I actually think that previous ruling are completely flawed. They essentially said that because you are able to prevent google crawling your site it isn't copyright theft. To me, that's like saying because if you leave your house unlocked then anyone is perfectly allowed to take what they want.

AdoOolA said...

Is this feature is available on all countries as I am on Egypt and not working here at all, also is that feature work on all types of browsers? ... please reply to this comment.

Federico Sasso said...

I can actually see it with Google Chrome only

Nicholas said...

Great feature but still waiting to hear when flash images will be rendered correctly, any ideas?

Wolfgang said...

What about Flash??? Google even ignores flash detection through SWFobject

tardandemotional said...

I like this feature but for some reason it's not showing background images specified in CSS. Is there a reason for this?

tardandemotional said...

Some technical guidelines on optimising our sites for previews would be great :)

skirmishpaintballgames said...

WNIPT - You do make good paints, and I guess I was a too quick off the bat to with my comments. I'm assuming that Google Preview is only in testing at the moment? I have a feeling that the quote 'Content is king' isn't so true anymore, if the user has the option to preview a site before they visit. But on the other side of the coin, even if a website suffers a loss of traffic, the visitors they do get will be highly concentrated and much easier to increase conversion rates.

Justin said...

Excellent feature which will really weeds out poorly designed websites.

Since you do not support flash it would be nice if the Instant Preview rendering engine did not advertise flash when viewing a page so that alternate content displays correctly.

We use SWF Object 2 to display alternate content to Browsers without Flash support, but Instant Preview triggers flash content anyway. Search for Cloud 9 Living in Google then view http://www.cloud9living.com and you will see an example. If you turn off flash the page will show an image instead.

tfcwebdev said...

I noticed that the preview for our site http://www.degreedirectory.org is not rendering the CSS. How do I fix this?

Thank you!

Nick said...

Does anyone know how to turn off the instant preview feature?

samjbobb said...

Why is there no way to turn off Previews!!?????

Bill said...

We are seeing a problem with site images failing to appear in many of the previews for our sites. This includes CSS background images as well as regular inline images such as our logo. The problem occurs most often with URLs that use the .cfm file extension like this: www.domain.com/pagename.cfm. URLs that are root directory pages or otherwise end in a slash (like this www.domain.com/go/pagename/)display properly in previews. Is there an error in previewing CFM files? This is a big issue for us because the lack of images essentially makes our header and navigation invisible and presents an unfinished looking preview to potential clients. All pages display properly, even in Chrome. Any idea what's causing this and what can be done to fix it? Thanks.

TripSmarter.Com said...

Great feature! One question, though... will there be a resource for webmasters to reference when Google Instant Preview images don't display correctly? The majority of the preview images for our site, tripsmarter.com, show up as lines of what looks like HTML, javascript or similar? (too tiny to tell for sure) Thanks in advance.

Troy said...

I think this will do well to allow users to filter out many of those ugly mfa (made for adwords) and other slapped-together ugly spam sites without having to click in.

It also strikes me that the feature would lead to less clicks to Adwords, but I assume that was a major focus of your usability testing...

DavidGrunwald said...

Hi, I am curious about one thing: I see that in the Instant Preview, Google shows the enlarged callouts for some sites and not for others. I tried to see a pattern to this but could not find one. Can you please let me know how to get the callouts for my site?

Thanks, Dave

ZNS said...

Hey All,

I'm just cruising through some clients Analytics stats and am seeing a comparatively huge number of 'direct' single page view 'visits'. They are coming out of Japan, Taiwan and the US.

Now, I understand that the Preview bot is executing Javascript (as it seems to be rendering ads and other JS based content), so could the New Google bots activity be cause for these unusual stats.

-R

info said...

I noticed that the preview for our site is not rendering the CSS. This happens only with the index-page. With all the other pages the preview works. How do I fix this?

Tunji said...

Is it possible for the searcher to click on a site based on its visual appeal, thereby putting a site with more relevant content at a disadvantage?
Determining the relevance of a site to a search will be constrained by the size of the snippet.
Won't it be fairer to include more descriptive texts to offset the obvious advantage a pleasant visual/poor content site would have over a poor visual/relevant content site?
Will this encourage style over substance just to get the click?
For our collective good, we hope not.

wasaweb said...

Like others, I find that the external stylesheet is not rendered correctly.

Otherwise I think this is a great feature.

Bala said...

The preview that is shown is wrong when the site implements First Click Free - the preview shows the site with the "registration screen" while a visitor from the site will see the entire article. Hence the preview causes the user to have a wrong perception on what (s)he will see when clicking on the link. Will Google fix this - if so when?

Mathieu said...

I'm loving that instant view thing on google. I think some young dude did it first and proposed it to microsoft and they pushed him away. they are regretting it now.

Contestsinkie said...

This is an excellent feature. Searching should be as intuitive as this!

Kappix said...

Images are not rendering for my website on instant preview (heard same issue from other webmasters). My website images are rendering for Safari and all other browsers, there is no exclusion tag for bots. No help on Webmaster Tools. Will Google adddress this issue?

mazy said...
This comment has been removed by the author.
Jay said...

I'm having a similar problem to some other people re: some missing images (while headers, text menu, footer, background images, and CSS render just fine) - only my canvas tags fail.

My site http://www.whatsonsale.com.au adds rounded corners to standard image tags (using javascript) after the page loads - it rewrites the img tags as canvas tags. Maybe you could pass this on to your debugging team?

Nice effect though. I can't understand how some people complain about "copyright violations". Give me a break - it's a free service, one that many users will love. It's hardly "stealing" content. Well done again Googlers.

Puzzled said...

So every time someone moves their cursor over the looking glass, my web site gets hit for 1 Gig of bandwidth and the Google searcher never visited the page(s). Move the cursor over the magnifying glass a second time and there goes another 1 Gig of wasted--and costly--bandwidth.

Worse still, there is nothing in the Google hit to tell me what the searcher was looking for in the first [lace so I can't even begin to add new content based on the costly hit.

But Google knows don't they. And Google's adds are plainly visible on their search page. So it appears at present that I'm subsidizing Google for nothing.

As a large image site I try NOT to allow hot linking avoiding just such bandwidth thief's and now I'm faced with this?

Any suggestions how I can keep Google from emptying my wallet and still maintain my page listings in the search engine?

John Mueller said...

Hi Puzzled - it would be great to know your site's URL (and the URL of the page where you're seeing this) to be able to diagnose what you're seeing. In general, it seems that you have some quite large images on your pages, which will use bandwidth when crawling, creating previews and when users visit your pages. There are some techniques that can help reduce that, if bandwidth usage is a problem.

As we use normal crawling to create these previews (on-the-fly accessing is only used for cases where we don't have recent, complete data from crawling), over time the accesses will be mostly limited to the normal crawling activity. That said, there are also ways to reduce that, should you need to -- but for more information it would really help to open a thread in our help forums with the URL of your site, so that people can look at the details.

Puzzled said...

OK John, I'll bite.

My web site is:...

http://cinchset.com

Although the "main" pages are relatively simple they link to others which contain large panoramic images and a few scattered animated .gif's.

There is no other way I know of to present the panoramic images as far as I know, but I'm not a guru, just a simple researcher with photo interpretation skills.

John Mueller said...

Hi Puzzled, if you start a thread in our help forums at http://www.google.com/support/forum/p/Webmasters?hl=en and post the link to the thread here, I'll take a look later today to see what could be done. It might be good to include some URLs of pages where you find the bandwidth is excessive so that we can take a look at the details. It looks like you have an interesting site; I'm sure we can get some good feedback there :).

Puzzled said...

OK John, I'll give it a try. Just remember that I'm neither a Guru or a 10 year old and therefore lack the necessary skills of the everyday school kid.

I spend most of my time, and and darn near all of my $$$ researching the information I post, not studying computer programing.

Obviously this is a special interest web site with limited appeal to the general public.

And Google has as yet not found most of the images.

Puzzled said...

Hi John,

Perhaps this is what your looking for?


http://www.google.com/support/forum/p/Webmasters/thread?tid=25e88038ba0baa2b&hl=en

guitarchordworld.net said...

Its a very useful feature! i liked it.

Lyline said...

Well, since 90% of my websites are full flash, I am not all all excited by this new feature... 300 websites to review... no, thanks. I hope you will soon be able to preview full flash sites like other search engines have been doing for year now..

Autocrat said...

I honestly don't get it...

* http://whois.domaintools.com/nealadv.com
* http://www.shrinktheweb.com

Tehy can take a screen shot with Flash content.

So how comes Gogole managed to go live with a service/gadget that chokes on it?

There were No FAQs prepared.
There is No inclussion in WebMaster Tools.
There was No Warning of the limitations.


All in all - it looks like a case of either
1) Google didn't bother testing anything
2) Google decided to say "screw them"

So which is it?


And the worst part?
This is Not New!
This sort of thing has been tested for some time ... and G still didn't spot or fix the Flash issue,
and still didn't bother generating any information for site owners.

Good job Google!

Treeguy said...

My preview of www.landincorporated.com is all out of wack. I cannot see in the code why. Can I request a preview to be made on the fly?

Västkustsemester.se said...

Hi!

Google wont index any previews of my site www.vastkustsemester.se . Do you know why? I havent added the nosnippet function or done anything else which could prevent indexation...

Thanks

"Nullius in Verba" said...

i dont like it.. no fun taking out clean and plain UI google stands for.. if possible please reduce the preview box by some 3/4th of the size like how Bing does.. but keep my whiteboard clean

Arnaud S. said...

Hi everyone,

These days, I've seen an augmentation of visits coming from Moutain View, California, in Google Analytics.

Is it due to Instant previews ? If yes, how to avoid this ?

Thanks for your help!

Annemarie said...

Our website's images and maps aren't displaying on the Google instant preview. Is there any way to fix this?

Thanks
Annemarie

AndrewM said...

Can anyone confirm what impact this instant preview is having on traffic stats. For example, my logs are seeing quite a lot of hits from "Preview Tool", and unless I dig down they initially look like regular traffic.

Secondly, and perhaps more importantly, has anyone given any thought to what this is doing for ad impressions. I display adsense, and also buy through adwords, and am concerned that these previews are counting as impressions. This is bad from a CTR standpoint as an adwords advertiser and a ad placement effectiveness standpoint as an adsense publisher. In short, it's messing up the numbers.

Furthermore, while I don't presently use other third party ads, it seems to me that CPM advertisers wouldn't be too happy to pay for ad shots to the little Instant Preview page.

Can anyone clear this up for me? Any thought?

Kristi said...

I hate the way google displays results when I type. For example when I searching for "Kids Having Tantrums" google auto-filled and displayed results for "Kids Having Sex". Do you people not see a problem with this?? I have to use a different site because people would think I'm a freak if they had seem some of the results displayed by your site.

Dipak Patil said...

very nice features,good

EDI-L said...

Doesn't seem like my dynamic pages that have an iframe do not have an Instant Preview. Is this true?
For example, http://www.jobisez.com/edi/trading-partner/documents.aspx?edi-doc=/edi-igs/Target/856%20Pre-Distro%20Map.pdf

FYI: My dynamic pages with NO iframe do have an Instant Preview.

Overtaxed said...

I can't stand this. It made me go out and re-install the Customize Google firefox extension in hopes of making it go away.

Often I'll google for some quick fact, say the population of Nepal, because I need to use it in a report. I'll see it in the result summary for a reliable site, say the CIA world factbook, and want to copy and paste it directly from the Google results page. But as soon as I click on the snippet to copy the population number, all kinds of garbage starts flapping all over the place with previews that I have no interest in seeing. Please make this optional.

Mário Luan said...

Muito boa a nova forma de mostrar os resultados de um mesmo site!... Acho q poderia melhorar um pouco mais, porque quando os resultados aparecem, eles oculpam o rank de outros sites que poderiam completar a busca. Se apenas a primeira página contasse como um resultado, normalmente na página que mostra 10 resultados, o usuário teria mais opções.

Felix said...

CSS floated divs do not render correctly, please fix it

jim said...

I hate the preview pix. Very confusing and takes forever to find the pic that routes to the information I want.

nomnomnom said...

Yeah great...NOT!

Implement a NOPREVIEW metatag so this annoying copyright infringement can be stopped without having to give up snippets. It's a heck of a difference on a small snippet (aka citation) and a preview.

No thanks to the way this "feature" has been implemented! Boooo!

Federico Sasso said...

While I like the Instant Preview feature, I agree that respecting the NOPREVIEW metatag would be desirable.

australia web development said...

This is a nice feature from Google and I often use it whenever I search for something. I liked it. Keep it up!

Jungle said...

« Currently, some videos or Flash content in previews appear as a "puzzle piece" icon or a black square. We're working on rendering these rich content types accurately. »

I for one would love to be able to create a snapshot of my (flash) site as it is viewed by visitors after the intro loads the main movie. Maybe this could be crawled by use of some new meta tag. "META NAME="preview" CONTENT="previewofsite.jpg" ?

Quantum said...

Can you share anything about how you test these developments? Are you testing with internet junkies or normal users?

Kidz Room Designer said...

Absolutely love it! It saves time for
customers and have helped our conversions. For most of our pages the previews worked out fine.
However on others we had to go in and redesign a bit so the customer
can actually see the product.
Thanks from
http://www.Create-A-Mural.com/

W.E.Coyote said...

I hate the feature so much I search Bing and Yahoo before I try google.

W.E.Coyote said...

I find the feature so annoying that I have been using Bing or Yahoo before google.
I also find the new image preview makes image searches almost useless as well.
Change for the sake of change will get you nowhere. Just ask microsoft.

fmattos said...

Instant Previews may have problems with Ajax content or JS?

Puzzled said...

So, with this wonderful Instant Preview having been in place for quite some time now, and the bugs worked out of it, please tell me why many of my main pages do not show any pictures? Simple Jpg and Gif images designed to attract he average surfer yet Google leaves the spaces BLANK !

Webmaster Tools indicates the pages load--with pictures, however, in the real world of Google Search the images are completely missing.

JonaZ Video Blog said...

thanks

4levels said...

Great feature,

Is there a way to use the preview images in one's own website? Eg. a user posts a link to another website and we could use the google instant previwe image to show the link's target?

There are a number of (free) website screenshot tools out there, but none of them beats the Google one! (as usual ;-) )

Kind regards,

Unknown said...

Great feature although I can see why some people paying for ads might be angry as their listing is now seem 'overshadowed' in a sense. But then the whole point of serps is 'relevance' so it shouldn't really be an issue.

What I like about this most is that people now _need_ to start considering the visual quality, layout and overall design of their sites. Many of us put alot of effort into this aspect and it's nice that this is now a variable in users decision making.

Hopefully over time we will start to see the ugly, keyword stuffed sites out there vanish without a trace.

Anyone having issues with their sites being rendered. My advice would be to hirer a better website designer and or developer who understands cross browsers / device compatibility and how to use CSS correctly. It would seem to me the source of many of the issues out there.

Google Webmaster Central said...

Hi everyone,

Since over a year has passed since we published this post, we're closing the comments to help us focus on the work ahead. If you still have a question or comment you'd like to discuss, free to visit and/or post your topic in our Webmaster Central Help Forum.

Thanks and take care,
The Webmaster Central Team