Wednesday, March 26, 2008 at 3:16 PM
Setting up and running a website is getting easier and easier, and it's wonderful to see so many new webmasters sharing their voices with the world! For you as a webmaster it's pretty easy going... until you run into an issue that you just can't seem to solve on your own. Maybe some technical issues were flagged in your Webmaster Tools account; maybe you're just trying to get your robots.txt to block a certain part of your site; or maybe someone reported that they got a virus while visiting your site (gasp!). All of these issues can come up and sometimes it's helpful to have a helping hand when diagnosing and solving it.
Our Google Webmaster Help Group is a great place to get help. There are many webmasters active in our group, friendly and ready to help others, often with first-hand experience. They can show you what might be wrong, show you how you can find answers in the future, and point you towards a solution that you'll be able to use.
Just recently a webmaster came into the groups with a website that was having strange problems. Less than 20 minutes later, one of our dedicated members replied and pointed the webmaster to hidden content that was placed on their site by someone else. Finding that is bad enough; but not finding it is even more frustrating.
While there are lots of helpful people in our groups, we have some that really stand out as being exceptionally active, helpful, competent and friendly. They volunteer time and energy to help build a great community and to help webmasters all around the world. In order to more publicly recognize their contributions, we're calling them our Bionic Posters. We want to highlight their outstanding efforts and thank them for the sound advice they've offered to so many.
We wanted to take a minute and send a shout out to our Bionic Posters:
- webado (Christina from www.webado.net)
- Phil Payne (www.isham-research.co.uk)
- cass-hacks (Craig from cass-hacks.com)
- abracadabra (Tim from www.aitechsolutions.net)
- Aaron Pratt (www.ne-design.net)
- Cristina (www.asymptoticdesign.com)
- Robbo (Vince from www.tesol-direct.com)
- JLH (John Honeck from www.jlh-design.com)
- dockarl (Matt James from www.utheguru.com)
- IceGiant (Sasch from www.icegiant.co.uk)
- MrGamma (James from www.sitebyjames.com)
- The anonymous and helpful seo101
Come and visit the Webmaster Help Groups and see how you can make a difference as well. Be bionic!
13 comments:
We got for 7 months problem with our domain http://www.developstudio.com. It is not showing on http://www.google.cz/search?hl=cs&q=site%3Awww.developstudio.com&lr=
no other search engine has problem with it, there is no problem reported in webmaster tools, i have reported this 4 times on webmaster tools, several times on groups, tried local google people but noone helped. Can you PLEASE send it to someone who can look at it?
So if I hire someone to answer questions in your forums all day can I get a backlink too? Or would that be considered a "paid link"?
Hey what about me? I've managed to answer a few pretty complicated questions - like "how to solve duplicate domains getting indexed when resolving to the same DNS"
I guess I need to do like Aaron and hire someone to post more since I am too busy making websites search engine compliant...
:o)
Jenn
Hey Tomas -
Did you set your domain in the webmaster tools to developstudio.com without the "www"? 'cause your showing up just fine in a "site:" without the "www".
http://www.google.com/search?hl=en&rlz=1B3GGGL_enUS265US265&q=site%3Adevelopstudio.com&btnG=Search
Woot Woot!
For all the great help they have given others I say thanks. Not one; however, has been able to establish an answer as to how to clear up the penalty that remains imposed against our domain, Travel-Ascending.com. We have followed their advice and guesswork yet our penalty remains entrenched as ever.
ps: let Jenn in to the group
Hmm, these are professional web designers?
re jeniffer: you are not right - if you look more closely at the results, you will see that only subdomains are indexed (subdomains are some of our working projects before we place them on their domains, so not something important). So the problem is our primary www. domain, which is not shown (and for other search engines we are quite popular website, we have many backlinks etc.) I have managed about 200 websites in past 2 years, and believe me that i tried everything, so I'm quite sure that this problem has not any known sollution and is just some bug on Google, but the problem is that noone from google reply to such problems - everyone just forward me to webmaster tools, what is like sending to dev/null, because there is nothing wrong set up and no one replies to messages sent through it :-(
Tomas - Let's take this offline. Send me at email jennatjustjenn.org.
Let's see if we can figure this out together :o)
I nominate Robbo for two links and a medal, he really went the extra mile for one of my clients and did things that are so far beyond the non existing call of duty it is unbelievable.
Sorry folks - storming a page and making comments for your own ends is a little rude?
You are getting help and a lot of attention in the Groups.
If tha tis not working, then you do one of the other choices - pay a professional Or learn to di it professionally yourself.
Back on topic.
I think it's great that G are giving out acknowledgements.
Some of those folks are there, day in and day out, deoing the same thing repeatedly because people do not read the FAQ, do not Search the group and do not read similarly titled posts!
It's frustrating, annoying and vexing - yet they keep on going!
So please, quit the yapping and say a direct thankyou.
"Thank you"
;)
With all due respect, this is a little like John Mueller praising himself since John was once one of them and in many ways still is. I have seen him praise the same people over and over again, when he was not a googler. So, repeating the same behavior as a googler is hardly recognition by Google. There are thousands of people offering help to others on that Google group. Some with more of a personal life than others.
Hi everyone,
Since some time has passed since we published this post, we're closing the comments to help us focus on the work ahead. If you still have a question or comment you'd like to discuss, free to visit and/or post your topic in our Webmaster Help Forum.
Thanks and take care,
The Webmaster Central Team
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